App Support

If you have ANY questions or problems about the app please feel free to email or leave a comment below. Also, if you would like any changes or add-ons to the app, feel free to let me know. I would love any suggestions you have! Thank you and happy clicking!

Kyle Davis

HappyApps Founder

kyledaviswx@gmail.com

11 responses to this post.

  1. i’ve tried this on two phone iOS 6 & 7 and it doesn’t work. volume is up, keyboard clicks are on, am i missing something?

    Reply

    • Posted by Kyle Davis on July 14, 2014 at 7:20 pm

      So sorry for just now replying. I for some reason did not see this comment until now. If you still have the app, do you still have the audio issues? I did make a newer version and it should work fine for you. Let me know if it still does not and we will try to figure out what the issue is.

      Reply

  2. Posted by Carl on July 14, 2014 at 5:00 pm

    Hey!
    Just thought you should know that the videos don’t work.
    Love the app otherwise! Great for inside training since my dog has quite sensitive hearing and gets scared by the normal box clicker.

    Reply

    • Posted by Kyle Davis on July 14, 2014 at 7:18 pm

      Thanks for the heads up! Sorry to hear that the videos are not working. Just so I can double check, what device are you using and what iOS do you have installed? In the meantime, I will look into a update to make sure the problem is fixed.

      Reply

  3. Posted by DJ on May 4, 2015 at 3:15 pm

    Just downloaded the app…I can’t get the Training log to work… I see lines but my keyboard doesn’t come up when I touch it…

    Reply

    • Posted by Kyle Davis on May 26, 2015 at 3:16 pm

      Sorry for the delay! At this point, the training log is only for recording training sessions. On the main screen with the clicker, you will see the words start session. Select that and start clicking. When you are done, you can press stop session. You will then be prompted the info on the session and will be given the ability to save the session to the log. In the future, I’d love to add in notes to the sessions in the log, this feature would allow for you to type a not for a session. Also, you can swipe left on a session saved in the log to delete it. I hope my instructions help and I do appreciate you using Clicker Training. Please let me know if you have any other questions!

      -Kyle

      Reply

  4. Posted by Kyle Davis on September 5, 2016 at 4:51 pm

    Sorry to hear that Tiquitta. I’d love to try to figure out why it is not working for you. There have been a few occasions when users have accidentally left the mute on the phone. Could you please check that the small button switch right above the volume buttons is off. If you see red on the button, mute is ON and to hear the click, mute has to be off. Also, once mute is off, make sure you click the volume up button so that the click can be heard. If those two things don’t work, we still have options! Let me know what phone model you have and what version of iOS you have installed. This will help me know what the issue might be. I definitely want to make sure we get it working for you. If we can’t we can of course get you a refund. Thank you for your time!

    Reply

  5. Posted by Len on January 24, 2017 at 3:59 am

    I bought app since parrot training was listed on advertisement but I can’t findthe bird section after down loading and paying for it on my iPhone. Also volume is way too low even on loudest setting.

    Reply

    • Posted by Kyle Davis on January 24, 2017 at 2:25 pm

      Thanks for reaching out to me. I am aware of some newer audio issues and I have been working on a new update to help with that. Apple’s new iOS version has made the click more quiet and I am hoping to release the update by the end of Feb. As for the bird training, I do not have any specifics in the app on how to train a bird, but it is the exact same principle than with dogs and cats. The click with a treat immediately after will begin to associate a correct action with the pet. Once they understand the command and the action, they will pick up very quickly. Here is a great video (1st of a series) on parrot training with a clicker. I definitely want to make sure you are happy with your purchase, so please keep me updated and I will let you know when the update is ready as well! Thank you for purchasing clicker training and I can’t wait to hear how well your parrot does with it!

      Reply

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